How can we help you?

Account Settings

Verification, Profile, Security

Deposits & Withdrawals

Payment methods, Limits, Fees

Trading Platform

Charts, Orders, Execution

Frequently Asked Questions

How long do withdrawals take?
Withdrawals are typically processed within 24 hours. Bank transfers may take 1-3 business days depending on your local bank.
Is my money safe?
Yes. We store 98% of digital assets in cold storage. Our platform uses 256-bit encryption and supports 2FA for all accounts.
What documents do I need for KYC?
You need a valid Government ID (Passport, Driving License, or National ID) and a Proof of Address (Utility Bill or Bank Statement).

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